Ettleson Cadillac, Buick, Pontiac, GMC Privacy Policy
Scope
This Privacy Statement explains how we handle personal information you share with Ettleson Cadillac, Buick, Pontiac, GMC in the United States. We may obtain this information through our consumer web sites; at events; on Business Reply Cards (BRCs) and sweepstakes entry forms; and through our customer call centers. It also applies to information about you and your vehicle Ettleson Cadillac, Buick, Pontiac, GMC obtains from affiliates and other sources such as companies that provide lists of potential vehicle purchasers, current owners or cardholders.GM businesses covered by this Privacy Statement include: Buick, Cadillac, Pontiac, GMC.
Certain other GM, or GM-related, consumer web sites and services have their own privacy statements that can be viewed on their sites.
Information Collection
Ettleson Cadillac, Buick, Pontiac, GMC may obtain information about you and your vehicle in a number of ways: For example, our web sites, Business Reply Cards, sweepstakes entries, test drive incentive applications, surveys, vehicle sales records, and other public sources. While you may use Ettleson Cadillac, Buick, Pontiac, GMC's web sites to learn about our products and services without disclosing any information about you or your vehicle, we may ask you to provide us with personal information including:
• contact information (name, address, city, state and zip code, email address, and telephone number)
• vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.)
• demographic information (age range, marital status, household composition, etc.)
• non-credit related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.)
Business Reply Cards and sweepstakes entries you complete at an event or in response to a marketing mailing we send may also ask you to answer some of these same questions so we can tailor what we send to you to your specific interests.
In addition, our GM affiliates, GM dealers, GM merchandise licensees, and other sources such as those that provide lists of potential vehicle purchasers or current owners may give the information they have regarding you or your vehicle to us so that we may serve your needs better.
Uses
Information about you or your vehicle may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product research. It may also be used to provide you with helpful offers and information on GM products and services.We may share information about you and your vehicle within Ettleson Cadillac, Buick, Pontiac, GMC. We may also share personal information collected with our suppliers for the exclusive purpose of providing services for us.
Ettleson Cadillac, Buick, Pontiac, GMC will not share information about you or your vehicle with any third party for their independent use without your permission.
You may choose to forward information from one of our web sites or emails to another person. Email addresses submitted to our Forward to a Friend program, will not be captured for later use in marketing unless that person consents.
We may disclose information about you or your vehicle as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
Cookies and Other Tracking Devices
We may use cookies and other tracking devices on our web sites. Using cookies on our sites provides benefits to you. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.
Outside Links
Ettleson Cadillac, Buick, Pontiac, GMC may contain links to third party sites not controlled or covered by this privacy statement, such as those belonging to GM dealers, GM licensees, or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. When you leave our site another that site's privacy statement applies to any data you share on that site.Information Security
Ettleson Cadillac, Buick, Pontiac, GMC recognizes the importance of safeguarding consumer personal information in Ettleson's possession from theft, inappropriate use, or improper distribution. Ettleson Cadillac, Buick, Pontiac, GMC has security policies and procedures appropriate to the level of confidentiality of that data. Our suppliers have signed agreements to protect and use your data according to our requirements. It should, however, be recognized that no company can perfectly protect personal information.Privacy Inquiries
If you have concerns or questions regarding Ettleson Cadillac, Buick, Pontiac, GMC's consumer privacy practices, you may contact us at 1-708-579-5000.Changes
We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner.This statement is effective as of 11/19/2007.